Wednesday, January 14, 2015

The run around

Hello again

I am going to first start with mom.

She is doing very well. I spoke with the nurse and there are no issues at all with her. The reason I say this as there was someone, yesterday, that said that they heard that my mother's health is deteriorating. Which is not true. I hate it when someone makes things up to glorify themselves.

I arrived and as usual a huge smile on mom's face. And automatically reached her hand out to me and pulled me in for a kiss. Extremely happy to see me. And I her. Since I have been arriving earlier, we got her drinks taken care of. They must not give her anything to drink during the day. Because mom is very thirsty when I arrive. Then off for dinner. She ate what I brought, plus some of the served meal. And then time to wash her hair.

It is a different care aid today, so I am able to put mom to bed myself. Then I can get her spa treatment taken care of and we don't have to wait for the care aid to come in and put her into bed. Just to change her pad. And mom was relaxed now. All I needed to do was to stay and hold her hand while she fell asleep.

I am going to start to see if mom can write still. I have what I need to do this. The new balls that I bought for her to help open up her hand, are working a little. I just started to use them. Her legs are bending more and more with each passing month.

Mom is singing along with me to all the songs I play for her. She remembers them.

Now I mentioned about this memo, stopping family members from using the fridge. I have now come full circle. Back to the manager. I started there and she cannot help me. Since family fridges are exempt from this policy. I should be able to get mom a fridge for her room. I can't keep carrying this extra weight.

When mom was hit with the lift bar, I did call the police to see if anything could of been done. But nothing could be done. No proof. The officer called me today to see what was going on with this and to see if he could go their and speak with them about this. We spoke for a while and I said he could go ahead and visit and ask whatever he want.  I got off the phone and thought about it, then called him back and asked him not to go. I didn't know why I didn't want him to go, until I arrived their and noticed that the manager was not in, and the day staff were already gone. So he would of went and not be able to speak with anyone. A good thing I called him back.

I will call him again and explain this to him. And when he is on day shift, and everyone is there, this would be the best time to go. It would of been a waste of his time going today.

Nothing is happening with this, so I filed a complaint with Fraser Health Patient care quality office the other day on line, I received an email, letting me know someone would be calling me to follow up with this. They did call, while I was on the bus. I had to ask her if I could call her in the morning as I did not want to discuss this on the bus. The information is to sensitive to discuss while on the bus.

But this day staff is not getting it. I think they are morons. There is a sign that states  I will put a new undershirt on mom each night. Since they seem to be to lazy to put them on her. They are to small, is there excuse. NO they are not. They stretch and I have zero problems putting them on mom or taking them off of her. They are also taking clothing out and just hanging it up.Without a note to tell me what it is they want me to do with them. I know what it is they want. For me to take them home.

I left and note stating it is I who makes the decision on what stays and what goes, not them. And I wrote that maybe they should read. As it states I will take care of the undershirts.

This is the same care aid who is tearing mom's nightgowns in half. That is continuing to abuse mom. By not following my directions on how I want mom dressed and undressed. I have the right to say how I want it done. Mom's left arm is bad and it hurts her when they dress her, by lifting up her arm over her head.

And the manager still has not got it. I sent her a letter stating that this person is to be removed from taking care of my mother immediately. And again I have this right as her son and a decision maker.

It is getting very bad, the care that all of the residents are getting with the day staff. I am not the only one who has serious complaints.

Okay time to go. I am tired and need to get up and call the Patients quality care off back and get in touch with a few more individuals who are making mine and my mothers life difficult.

GOD bless and good night

Kris Schmuland