Wednesday, January 14, 2015

The run around

Hello again

I am going to first start with mom.

She is doing very well. I spoke with the nurse and there are no issues at all with her. The reason I say this as there was someone, yesterday, that said that they heard that my mother's health is deteriorating. Which is not true. I hate it when someone makes things up to glorify themselves.

I arrived and as usual a huge smile on mom's face. And automatically reached her hand out to me and pulled me in for a kiss. Extremely happy to see me. And I her. Since I have been arriving earlier, we got her drinks taken care of. They must not give her anything to drink during the day. Because mom is very thirsty when I arrive. Then off for dinner. She ate what I brought, plus some of the served meal. And then time to wash her hair.

It is a different care aid today, so I am able to put mom to bed myself. Then I can get her spa treatment taken care of and we don't have to wait for the care aid to come in and put her into bed. Just to change her pad. And mom was relaxed now. All I needed to do was to stay and hold her hand while she fell asleep.

I am going to start to see if mom can write still. I have what I need to do this. The new balls that I bought for her to help open up her hand, are working a little. I just started to use them. Her legs are bending more and more with each passing month.

Mom is singing along with me to all the songs I play for her. She remembers them.

Now I mentioned about this memo, stopping family members from using the fridge. I have now come full circle. Back to the manager. I started there and she cannot help me. Since family fridges are exempt from this policy. I should be able to get mom a fridge for her room. I can't keep carrying this extra weight.

When mom was hit with the lift bar, I did call the police to see if anything could of been done. But nothing could be done. No proof. The officer called me today to see what was going on with this and to see if he could go their and speak with them about this. We spoke for a while and I said he could go ahead and visit and ask whatever he want.  I got off the phone and thought about it, then called him back and asked him not to go. I didn't know why I didn't want him to go, until I arrived their and noticed that the manager was not in, and the day staff were already gone. So he would of went and not be able to speak with anyone. A good thing I called him back.

I will call him again and explain this to him. And when he is on day shift, and everyone is there, this would be the best time to go. It would of been a waste of his time going today.

Nothing is happening with this, so I filed a complaint with Fraser Health Patient care quality office the other day on line, I received an email, letting me know someone would be calling me to follow up with this. They did call, while I was on the bus. I had to ask her if I could call her in the morning as I did not want to discuss this on the bus. The information is to sensitive to discuss while on the bus.

But this day staff is not getting it. I think they are morons. There is a sign that states  I will put a new undershirt on mom each night. Since they seem to be to lazy to put them on her. They are to small, is there excuse. NO they are not. They stretch and I have zero problems putting them on mom or taking them off of her. They are also taking clothing out and just hanging it up.Without a note to tell me what it is they want me to do with them. I know what it is they want. For me to take them home.

I left and note stating it is I who makes the decision on what stays and what goes, not them. And I wrote that maybe they should read. As it states I will take care of the undershirts.

This is the same care aid who is tearing mom's nightgowns in half. That is continuing to abuse mom. By not following my directions on how I want mom dressed and undressed. I have the right to say how I want it done. Mom's left arm is bad and it hurts her when they dress her, by lifting up her arm over her head.

And the manager still has not got it. I sent her a letter stating that this person is to be removed from taking care of my mother immediately. And again I have this right as her son and a decision maker.

It is getting very bad, the care that all of the residents are getting with the day staff. I am not the only one who has serious complaints.

Okay time to go. I am tired and need to get up and call the Patients quality care off back and get in touch with a few more individuals who are making mine and my mothers life difficult.

GOD bless and good night

Kris Schmuland

Tuesday, January 13, 2015

Busy

Hello again
Today was a very busy day. I had many calls to make this morning,then I had to go to the office of Fraser Health. Well the office, is just a corporate office and doesn't deal with people. So they gave me a number to call. The lady at reception was very nice and helpful. She told me who to call and what to ask of them.

This I did, immediately after I walked out of the office. Being a government agency, I had to leave a message. They will get back to me by the end of the next business day. It wasn't until after I left mom's that I had a message. It was them.

I was on the bus when they returned my call, and having a conversation with someone who use to look after mom, many years ago.

I will call in the morning.

It's getting frustrating. This wireless keyboard can't keep up with my typing.

I sent the letter off to the manager and today when I arrived at mom's, she would not even speak with me and she left a completely different way than she usually does.

It was not a rude letter, nor did it have any threats in it. To the point, stating facts.

I have been busy as well, when I got home this evening. Writing more letters and sending them off, with attachments.

I am sorry, I have a plan of attack, but I can't mention it now. Some of them do read this Blog. It is like a poker game. I will not show my cards. But I will let you know as things unfold.

And last night, I got so involved in writing that I needed to make mom dinner twice. The first time, I started it and then came to the computer, for a minute. Lol. We all know a minute turns into several minutes.

I jumped up and ran to the kitchen. Everything was over cooked. So I started over and stayed right there. It turned out well.

I arrived at mom's a little early. So, I thought, I would speak with the manager. Didn't happen. So mom and I went to her room. I gave her something to drink.

Yes, I have been carrying all of mom's drinks back and forth with me, today. It is over 50 lbs that I have on my back. I am carrying an extra 8 different drinks now. Plus what I usually carry. Until I solve this matter I have to continue to do this.

Mom really enjoyed her dinner, She finds it funny, what I am doing. Mom knows what I am doing is for her. She is happy and full of smiles. Squeezing my hand and smiling.

We finished dinner early, since we started early.. We were almost finished when they brought mom's dinner tray.

When done, I got her into bed and started her spa treatment. Then the care aid came in. I was a little upset that it took her until 7 pm to come. But I was able to get mom in bed and give her the spa treatment, before the care aid came in to change her. This worked out well. When she was done, I was able to just spend time holding her hand. Just the way mom likes it.

Then you know the rest. I arrived home and started to write.

GOD bless and good night

Kris Schmuland

Monday, January 12, 2015

Another Sunday

Hello again

The last few, maybe only one night, I have been writing letters to the agencies or government officials who could assist me with the complaints about the abuse my mother is and has suffered at the hands of the care aid at Al Hogg.

The abuse continues. One of mom's nightgowns is now almost torn in half at the hands of this care aid. Remember, I will not be given the name of this person, who, according to the manager is under investigation.

Yet she continues to work and take care or my mother, . To continue to abuse her, destroy her clothing. And now her drinks and food.

Today she took mom's drinks and food out of the fridge and just left it on a shelf in mom's room. So I had to throw out three drinks and the cheese. The drinks needed to be left in the fridge, and well cheese always needs to be refrigerated.

So I wrote to the manager and submitted a bill for the amount I am out.

I am done playing games with these care aids. They think they can get away with murder. Doing anything they want without and recourse. I think not.

If they wish to play games, lets play, I say. And I will win. I will and have done whatever is necessary to get the desired results I seek. And I will do it again. They have no idea how far I am willing to take this.

I just need to do a couple more things tomorrow morning and then tomorrow night I will send everything off. Including photo's of the bruises that mom has from the lift bar being hit against her head.

Okay, mom is fine, she ate well this evening. I got her into bed and kept her warm. I sang to her, and kept her smiling. That is all that matters.

It is late and I need to eat. Forgot to get something I wanted, actually two things from the grocery store. Darn.

GOD bless and good night

Kris Schmuland