Hello again
When I arrived at mom's and got her ready to eat dinner, the manager asked if she could speak with me for a minute. I said only a minute. She then told me that she received a phone call from the Patient quality care office today.
She wanted to know what it was about. She said that they told her that she will be receiving letters from me. I said I did not get to print them out and will bring them in tomorrow. But she was worried about what it was about.
I just simply stated it was about mom being moved. That it is not a reflection on her management style. I just have to do what is best for my mother. And if that means taking to the next level, so be it. I have let this go well beyond the point where I would take action. And explained that I would only ask twice about something and if not resolved, I would take action. But not this time. I allowed it to go to far.
The manager than told me that in two weeks they can move mom, and gave me a choice of two roommates. I know both of the ladies. And have decided, already, which room I want mom to move to... I will let the manager know tomorrow. Next week they have several moves to make and would not be able to take care of it.
It took me to file a complaint to get something done. Why did I not do this sooner. Next issue will be dealt with much faster. I will, as the norm, ask only twice.
Well mom had another good dinner, than off to wash her hair.
I need to get some books for us to read. Tomorrow, hopefully. And it is Easter weekend, so I will cook mom a nice Easter Sunday dinner.
Well I really need to go. It is earlier than normal, but I want to watch a movie. The medicine man. I haven't seen this in a long time. And I need to eat something.
GOD bless and good night
Kris Schmuland
