Hello again
Happy Valentines Day.
So for mom's dinner I was going to bring her a pork rib dinner, ended up with beef brisket and it was all fat. Mom did not like it. Why would she. So the dinner was ruined. I was upset and wrote the company
This is the letter I wrote to the company tonight Save on Foods
"The store is the new White Rock location. I went to purchase a dinner, ribs. I wait in line and the women tells me there are no beef ribs left and asks if I want pork. I say no. I walk 3 steps away and here comes the beef ribs. I now get back in line and wait again. I asked if I could have half beef and half pork. NO she states. So I ask for the beef brisket dinner. Well I get to where am going. Only to find out just about all of the beef brisket is fat. The cauliflower is old and hard.
This dinner was for my mother, who is in an extended health care facility, in White Rock. She is completely dependent on everyone for every thing. She has mild dementia and has had several strokes. So she can't speak because of the strokes. Can't use her left arm and is wheelchair dependent. I am their everyday, I travel from Coquitlam, by bus, everyday, to feed her and put her to bed. I make sure mom gets good healthy meals. And your new deli is a great place to get this.
Except for today. Mom dinner was ruined. And on top of this I had to deal with this rude women serving me. It is not the first time she has served me, only to be rude. She is cheap with the sides. One small scoop of the beans. One time she was going to put it in with the ribs, on the container. I asked if she could not put that in there. She responded by telling me there are no container. Only to have another girl come up behind her and tell her that there is containers. Another time I came just before 8 pm and asked if there was any ribs left. She says NO, we are closed. I say you close at 8 pm She says we are out of ribs, only to have another girl come up and say sure there is, they are right here. Every single time I have to deal with her she is rude. She should not be dealing with the public.
It was around 4:30 pm February 14, at the Save on Foods on 16 and 152 street South Surrey/White Rock. She is older in her 50's and Indian.
My mother's Valentine dinner was ruined she could not eat it. "
Now I ended up going into Vancouver today to pick something up. Only find out it was not there and the person who told me it would be ready, was not even in the office today. I spoke to this person yesterday, and they assured me it would be ready for pick up. And having to wait and wait, for another person to come and tell me that the person was not in the office and will be back on Monday. That there was nothing even in file related to this.
Now this caused me to be late getting on the train and then a much latter bus to White Rock. Because of this I didn't have the time to pick up the rest of the items I wanted to make mom's Valentines dinner great. So the dinner was crap and I didn't get everything else I wanted.
Mom did eat the dinner served from the home.
Afterwards I washed her hair, and got her changed for bed. Mom was tired. This is why I wash her hair before dinner. She is tired afterwards, and this is when I get black eye's. She wants her hair washed, but doesn't. It was OK tonight.
Mom just wanted her spa treatment done and her nightly foot massage. Which is exactly what I did. And held her hand while she fell asleep.
Now onto another thing.
I entered this contest the other day to win a new Galaxy note 3 smart phone from Rogers Communications in Canada. One of the big three service providers. You write a poem and one could win two smart phone's One for yourself and one for your loved one. Or whoever. So I enter this contest.
Well the next day I opened my in box and their were over 100 poems from this contest. And they just kept coming. For a total of 492 poems. Spam. It is OK on the laptop, I can just check one and send it to the deleted box. And then just have it blocked. But on my phone, there is not that feature. So I had to individually delete them. And this took a very long time. I had already fixed the issue on my laptop. But there still was over 100 email spam I had to delete by checking them off individually. This took allot of time.
Last night, as soon as I got home, I wrote ROGERS COMMUNICATIONS and simply said to them. To stop this immediately or I will be writing the CRTC of Canada, and file a complaint for excessive unwanted spamming.
Today I received a letter from the president of Rogers office. They apologized I think, and said that I brought this on myself. That I must of checked a box that allows them to send everything or everyone's poems to my email address. I don't think so.
They want me to contact them so we can speak further about this situation. I have already wrote an email to the CRTC in Word. I will call them on Monday and speak about this.
They also wasted allot of my time, having to remove those emails. I told them that I should be receiving this phone for all of my trouble. We will see what happens on Monday. If I don't get satisfaction, I will send my letter off.
24 hrs for all of this to take place.
OK it is now time to go, I wasted enough of your time.
GOD Bless and good night
Kris Schmuland
